Refunds are processed based on the condition of the product and our refund policy.
Return Policy for Transfigure Daily Needs
Thank you for shopping with Transfigure Daily Needs. We strive to provide you with quality products and a seamless shopping experience. Please read our return policy carefully to ensure a smooth return process.
- Return Eligibility:
– Items must be unused and in the same condition as received.
– The return must be initiated within 7 days of product delivery.
– Products exempt from return include perishable goods, personalized items, and gift cards.
- How to Initiate a Return:
– Contact our customer service team at complaints@transfigure-daily-needs-e3415c.ingress-haven.ewp.live within the specified return period.
– Provide your order number, reason for return, and any supporting documentation or images for damaged items.
- Return Process:
– Our team will review your request and provide instructions for the return.
– Pack the items securely, including all original packaging and tags.
– Ship the return package to our address: 1199 Parsec Street, Wilgeheuwel, Roodepoort, 1724, using a reliable courier service.
- Refund Process:
– Refunds will be processed based on the condition of the returned items.
– Once we receive the returned items, a thorough inspection will be conducted.
– Refunds will be issued to the original payment method within 7-14 business days.
- Damaged or Defective Items:
– If you receive a damaged or defective item, please notify us within 48 hours of receiving the product.
– Provide clear images or videos showcasing the issue for our records.
– A replacement or full refund will be arranged based on your preference.
- Non-Returnable Items:
– Certain items, such as perishable goods, personalized items, and gift cards, are non-returnable.
- Contact Information:
-For return inquiries, please contact complaints@transfigure-daily-needs-e3415c.ingress-haven.ewp.live.
- Exchanges:
-We currently do not offer direct exchanges. If you need a different item, please initiate a return and place a new order.
Store Pickup Returns:
-Customers who opted for store pickup can return items directly to our physical location during business hours.
We appreciate your understanding and cooperation in adhering to our return policy. If you have any further questions or concerns, please do not hesitate to contact us at admin@transfigure-daily-needs-e3415c.ingress-haven.ewp.live.
Note: This return policy is subject to change without notice. Please refer to the latest version on our website.
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